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Iowa Rates, Terms, and Conditions

The provisions governing most of the telecommunications services and features provided by Qwest Corporation, Qwest Communications Company, LLC, and Qwest LD Corp. to Iowa customers can be found in Catalogs (Qwest Corporation) and Rate Schedules (Qwest Communications Company, LLC and Qwest LD Corp.) set out on the Qwest web site.

Catalog Terms are the contract between Iowa customers and Qwest Corporation/Qwest Communications Company, LLC for local telecommunications services and features and Qwest Corporation-offered long-distance services. The applicable Qwest Service Agreements (available at and applicable Iowa Rate Schedules are the contract between Iowa customers and Qwest Communications Company, LLC/Qwest LD Corp. for interexchange (long distance) and related services.

The Catalogs, Service Agreements and Rate Schedules are contracts between the relevant Qwest entity and the customer. By ordering, using, paying for, and/or not canceling the services or features, the customer agrees to the provisions in those documents. Over time, Qwest may change the Catalogs, Service Agreements, and Rate Schedules and will give you reasonable notice of important changes instead of filing them with the Iowa Utilities Board (IUB). You may still file complaints regarding Qwest's services or features with the IUB.

For further explanation of the changes, and to see Qwest's Tariff, Catalogs, and Rate Schedules, please visit us at, or call us at 1 800-244-1111 (for residential customers) or 1 800-603-6000 (for business customers).